Applying a One-Time Adjustment to a Client, Account, or Group

Adjustments allow you to apply either a discount or a charge to client's past management fees. Perhaps a client sent in a check for too much money, or you forgot to charge for a certain service you performed. You can use an adjustment to account for such scenarios

To apply an adjustment to the management fees for a client, account or group, do the following:

1. From the Client Management or Portfolio Management tab, select the Billing page.

2. From the Billing screen toolbar, click New Billing. the Billing dialog box opens.
   
   
   

3. From the Billing Type drop-down field, be sure Adjustment is selected.

4. Use the table below for instructions on how to fill out the files in the dialog box.
   
   
   
   

   Field Name	Instructions
   Client Name/Account Name/Group Name	Select the name of the client, account or group to whom this payment credit will be applied. Only one item can be selected here.
   Date	The date you are recording the adjustment.
   Adjustment Type	This field can be set to either Charge or Credit.
   Discount Method	If you are creating a charge, this field defaults to By Amount, and cannot be changed. If you are entered a credit, you can select either None, By Amount or By Percentage from this field.
   Discount Amount	Enter the value for the discount here.
   Adjust Applies To	Click the magnifying glass icon to select the management fee you generated in the past to which this adjustment will apply.
   Description	Enter a note that will serve as a reminder as to why this item was created.

5. Click Save + Close. The payment adjustment will be added to any Billing Summary report or fee data files generated for the period covered.