A service charge is similar to a billable service, except no means exists to track the number of hours worked, or the rate being charged. You also cannot apply a discount to a service charge.
To apply a discount for a pre-payment made by a client, account or group to a Billing Summary (and the custodian fee file), do the following:
From the Client Management or Portfolio Management tab, select the Billing page.
From the Billings screen toolbar, click New Billing. The Billing dialog box opens.
From the Billing Type drop-down field, be sure Service Charge is selected.
Use the table below for instructions on how to fill out the fields in this dialog box.
| Field Name | Instructions |
| Client Name/Account Name/Group Name | Select the name of the client, account or group to whom this payment credit will be applied. Only one item can be selected here. |
| Payment Date | The date you received the payment from the client. |
| Payment Method | Select the means by which the payment was received. |
| Reference Number | You can enter a reference number here for the transaction, such as a confirmation number when a credit card payment was received, or a check number. |
| Amount | The dollar amount of the service charge. This amount will be added to or subtracted from the client’s bill (based on whether you entered a charge or credit, respectively) during the period identified in the Payment Date field. |
| Description | Enter a note that will serve as a reminder as to why this item was created. |
5. Click Save + Close. The service charge will be added to any Billing Summary report or fee data files generated for the period covered.