Contact Us

From time to time, you may need to contact us—to learn more about the data, to get help with a technical problem, or to report a bug.

If you can’t find your answer in this Help system, there are a number of ways to reach us.

Product Support

Contact Product Support with questions about the use and interpretation of Morningstar’s data, questions about using the product, or help with solving a technical problem. Please also report any issues you encounter to Product Support.

Monday - Friday: 8:00am – 4:00pm CT

E-mail: Use the Send us feedback button located throughout the Morningstar Office program or e-mail us directly at OfficeQuestions@morningstar.com.

Phone: 866-215-2503

Customer Success Managers

Contact your Customer Success Manager for extended one-on-one training on new user orientation, process improvement, and sharing product best practices.

Monday - Friday: 9:00am – 5:00pm CT

Phone Directory (To open the Phone Directory, Right Click the link and choose Copy shortcut, then paste into an Edge or Chrome Browser)

Back Office Services

Contact Back Office Services to discuss your current contract.

BOS Relations Department

E-mail: BOS-Relations@morningstar.com

Product Sales

Contact Product Sales to place an order, request a catalog, pay an invoice with a credit card, or ask questions about other available products.

Monday - Friday: 9:00am – 5:00pm CT

Phone: 800-886-9324

Outside the U.S. call 312-696-6000