Converting a client to a prospect

When you import data to Morningstar Office, it shows up as a client record, even if it is a prospect’s information.  You can easily convert a client to a prospect:

  1. In the left navigation pane, click the Client Management tab, and then select Clients.

  2. Select the client you want to convert to prospect status (you can convert more than one at a time) by checking the box located to the left of the client name.

  3. From the Action menu, select Edit, Convert to Prospect. The client will be converted to a prospect and moved to the Prospects grid.